PRIVACY POLICY

1. INTRODUCTION

Your privacy is important to ITALPACK S.R.L., therefore, we have adopted a privacy policy regarding how we collect, use, transfer, and store your data. We invite you to read this document to learn about our data protection practices. Should you have any questions, you may contact us using the details provided below.

With this document ITALPACK S.R.L. provides you, pursuant to art. 13 and 14 of European Regulation No. 2016/679 on the protection of natural persons with regard to the processing of personal data (hereinafter “GDPR”), with certain information relating to the use of this website (hereinafter referred to as the “website”) and to any processing of personal data connected thereto.

2. DATA PROCESSED AND NATURE OF PROVISION

2.1 Data collected during the use of the website

Personal data may be used to identify or contact the user, as well as to provide better services to all our users.

Automatically collected data

The IT systems and software procedures responsible for the operation of the website and all related applications acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected in order to be associated with identified data subjects; however, by its very nature, it may, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP address or domain name of the device used, the operating system, device model and brand, mobile network operator, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response provided by the server (successful, error, etc.), and other parameters relating to the operating system and the IT environment of your device.
These data are used to compile anonymous statistical information on the use of the website and to check its proper functioning.

Data voluntarily provided by the user

If you choose to contact us by email, you may be required to send and/or provide certain personal information necessary to identify you, to respond to your requests, and/or to provide the requested service. The information that may be collected includes, by way of example only, personal and contact details, as well as any information you voluntarily include in the body of the e-mail.

The user is responsible for the accuracy of the personal information sent/provided.

2.2 Provision of data

Except as specified for browsing data, the user is free to provide their personal data. Failure to provide such data may, however, make it impossible to obtain the requested service.

3. PURPOSES OF PROCESSING AND LEGAL BASES

3.1 Your data will be processed in order to:

  1. allow you to use the functionalities made available by the website;
  2. respond to any requests you may submit via email;
  3. manage the technical operation of the website services;
  4. exercise the rights of the Data Controller.

Additional purposes may be indicated in the privacy notices related to the use of specific services.

3.2 Legal bases for processing

With regard to the above purposes, the legal basis for processing consists of the performance of a contract to which the data subject is a party and/or the implementation of pre-contractual measures taken at its request, compliance with legal obligations and the legitimate interest of the Data Controller in the proper administration of its systems, as well as in exercising and defending its rights.

4. DATA RETENTION PERIOD

Personal data will be stored for the time strictly necessary to achieve the purposes indicated above and in compliance with applicable legal obligations.

5. METHODS OF PROCESSING AND USE OF DATA

Personal data will be processed in compliance with the required standards of security and confidentiality and will be collected and recorded for specific, explicit, and legitimate purposes.

All processing of personal data is carried out in accordance with the principles of fairness, lawfulness, and transparency and may be performed either manually or through automated means. Such processing shall be carried out using appropriate technical and organizational measures designed to prevent the risk of loss, destruction, unauthorized access or disclosure, or any unlawful use of the data, as well as reasonable measures to promptly delete or rectify any inaccurate data.

6. DATA RECIPIENTS

The personal data provided will be processed by authorized personnel who have been appropriately trained and who operate under the authority and responsibility of the Data Controller.
Personal data may also be processed by third parties providing instrumental services, including communication services, email services, website hosting and maintenance, and other service providers related to the purposes set out above. Only the data strictly necessary for the performance of their respective tasks will be disclosed to such parties.

An updated list of all data recipients is available at the registered office of the Data Controller and will be provided upon request by the data subject by writing to the following email address: privacy@italpack.net

7. YOUR RIGHTS

With regard to the personal data concerned, you may exercise at any time the rights provided for in Chapter III of the GDPR.

In particular, you have the right to request from the Data Controller access to your personal data, rectification or erasure thereof, completion of incomplete data, restriction of processing, to receive the data in a structured, commonly used and machine-readable format, to withdraw any consent previously given, and to object, in whole or in part, to the processing of your data, as well as to exercise any other rights granted under applicable law.

You may exercise your rights by writing to the following email address: privacy@italpack.net. Pursuant to art. 77 of the GDPR, you also have the right to lodge a complaint with the competent Supervisory Authority if you believe that the processing of your personal data infringes the aforementioned Regulation.

8. USE OF COOKIES AND COOKIE POLICY

All information regarding the cookies installed through this website, as well as instructions on how to manage your preferences, can be found at the following link: https://www.italpack.net/en/cookie-policy/

9. CHANGES TO THIS PRIVACY POLICY

ITALPACK S.R.L. as Data Controller, reserves the right to make changes to this privacy policy at any time by publishing them on this page. Users are therefore encouraged to review this page periodically, with reference to the date of the last update indicated at the bottom.

10. CONTACT DETAILS OF THE DATA CONTROLLER

Data Controller:

ITALPACK S.R.L.

Registered office – Via Andrea Costa, 106 – 47822 Santarcangelo di Romagna (RN)

e-mail – privacy@italpack.net

Last updated: November 2025